How to Fix the “Another Computer Is Using the Printer” Error on Windows 10 & 11


For many users, printing documents and images are essential. However, some users’ printers don’t print because of a Windows error message that says, “Another computer is using the printer.” Users have reported this error message appears when they select to print in Windows software packages.



This error message suggests the printer can’t print because it’s already in use by another computer. However, the error also arises for home users who aren’t sharing their printers with other computers on organization networks. This is how you can fix the “Another computer is using the printer” error on Windows 10 & 11.


1. Restart your printer

Restarting the printer is a simple possible fix that’s worth a try. Applying this solution could resolve the printer being stuck with an earlier request. Turn off your printer and turn it on again after a few moments to see if this makes any difference.

2. Select “Allow Windows Manage My Default printer” and click “Deselect”.

You can also find out more about the following: Windows can manage my default printer When enabled, this option makes the printer that was most recently used the default. This can cause issues if the printer with which you’re trying to print isn’t set as default. This can be disabled by following these steps:

  1. Select the desired option by clicking the Start Menu button with the right-click. Search for a better alternative.
  2. Type printers & scanners Search engine inside.
  3. Select Printers & scanners To open the Settings section, click on it.
  4. Turn off your Windows can manage my default printer setting by clicking that option’s toggle switch.

  5. Select your printer by clicking on Settings. Set as default button.
    The Set as default button

In Settings, you may see a second WS printer (usually for Canon models). The WS stands for web services, and that printer shouldn’t be your default one. Make sure you have your default printer set up.

3. Use the Print Troubleshooter

Windows has a Printer troubleshooter that’s there to detect and resolve all manner of printing issues. So, that troubleshooter could feasibly offer a solution for the “Another computer is using the printer” error. This article on how to run any Troubleshooter will explain how you can get that troubleshooter from the Windows 11/10 Settings application.

The Printer troubleshooter

Make sure the printer’s cable is connected to your PC before running the Printer troubleshooter if it’s a non-wireless one. Choose your printer’s model from the troubleshooter. Then, apply the suggested fixes.

4. Start or restart the Print Spooler

Print spooler handles print jobs. Some users say they’ve been able to fix the “Another computer is using the printer” error by restarting that service. This solution can be applied by following our step-by-step directions in the article on how to restart the Printer Spooler. If the service isn’t already running, click its Start option.

The Restart option for the Print Spooler service

5. Clear the printers Folder

The Printers directory is a spooler that stores print jobs. Deleting files in that folder is a potential solution for the “Another computer is using the printer” error as that will clear the print queue. Here’s how to clear the Printers Folder on Windows 10/11:

  1. To open Services, simply press the Windows logo + You can also read about R Type key combination services.msc Run. OK.
  2. Click the Right-click button Print spooler Service and Select Stop.
    The Stop option

  3. Press here to see the list of all our products. Windows + The following are some of the reasons why you should consider hiring someone else The file manager can be activated by using the keyboard.
  4. Click on this folder:
     C:WindowsSystem32spoolPRINTERS 
  5. Press and hold the button to select all items in the printers folder. Ctrl + You can also find out more about the A-Team here..
    The PRINTERS folder

  6. Press here to see the list of all our products. Del The keyboard is used to delete the selected files.
  7. Click on the Services app and then click on “Return to Services” Print Spooler. and select Start.

6. Disconnecting Previous Users

If you share your PC with other users, the “Another computer is using the printer” error could be due to a previous user who hasn’t been completely logged off. This can be fixed by disabling previous users using Task Manager.

  1. Select the desired space by right-clicking on any area of the taskbar. Task Manager shortcut.
  2. Click Here Users tab.
  3. Click on the user’s name to see their previous information. Users Tab and select Disconnect.
    The Disconnect option

  4. Continue the previous step to disconnect any users that are not you.

7. Update the Printer’s Driver

Printer drivers that are outdated can lead to a variety of printing problems. So, you may need to update your printer’s driver to resolve the “Another computer is using the printer” error if other potential solutions aren’t effective.

You can update a printer’s driver by manually downloading it from the manufacturer’s website. Epson, HP Cannon, Brother and Xerox websites have driver download sections that correspond to their printer models. When you’ve downloaded the driver for your printer, you can double-click on the driver setup package to install it. The article about updating drivers in Windows gives more information on how to update device drivers.

The printer driver downloads section on the HP website

Getting the “Another computer is using the printer” error fixed is essential for the many users who can’t afford to lose printing functionality. Many users have been able to fix the printing problem with these Windows 11/10 fixes. So, applying them will probably get that issue sorted on your Windows PC, and then you can print to your heart’s content again.